Terms of service
Welcome to The Beauty Drop. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. General
The Beauty Drop operates this online store to provide customers with authentic skincare and beauty products. By using our website, you agree to comply with these Terms of Service and all applicable laws.
We reserve the right to update, modify, or discontinue any part of our website or services without prior notice.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, and other information displayed on our website are accurate and up to date.
However, product packaging, appearance, or other details may occasionally vary from the images shown on our website.
Product availability is subject to change without prior notice.
3. Pricing
All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
In the event of a pricing or product information error, we reserve the right to correct the error and, where necessary, cancel or update the affected order.
4. Orders
Placing an order through our website does not guarantee acceptance of the order.
We reserve the right to accept, reject, cancel, or limit an order where necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity, or incorrect customer information.
If we cancel an order for which payment has already been received, the applicable refund will be processed accordingly.
5. Cash on Delivery (COD)
For Cash on Delivery orders, customers are required to provide accurate contact and delivery information and remain available to receive the order.
If an order is refused or cannot be delivered due to incorrect information or repeated unsuccessful delivery attempts, the order may be cancelled.
6. Delivery
We work with third-party courier and delivery partners to deliver orders.
Delivery times may vary depending on the delivery location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.
The Beauty Drop is not responsible for delays caused by circumstances outside our reasonable control.
7. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
For eligible returns, customers must contact us within the applicable time period and obtain approval before returning any product.
Once a return is approved, our rider may arrange collection of the product from the customer's provided address. Customers should not send products back independently unless instructed by The Beauty Drop.
For hygiene and safety reasons, opened or used skincare and beauty products may not be eligible for return except where the product is received damaged, defective, incorrect, or incomplete.
8. Product Authenticity
The Beauty Drop aims to provide authentic international skincare and beauty products sourced through our supply channels.
Customers should follow the usage, storage, and safety instructions provided on the product packaging.
9. Website Use
You agree not to misuse our website or attempt to:
- Access or interfere with website systems without authorization
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt to disrupt the website or its services
- Copy or reproduce website content without permission
10. Intellectual Property
All content on The Beauty Drop website, including our brand name, logo, images, graphics, text, product descriptions, and website design, is owned by or used with permission by The Beauty Drop and may not be copied, reproduced, or distributed without prior written permission.
11. Third-Party Services & Links
Our website may use third-party services, including payment providers, courier services, analytics tools, and other service providers.
We are not responsible for the availability, performance, or policies of third-party services that are outside our control.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By placing an order, you acknowledge that certain information, such as your name, contact number, delivery address, and order details, may be required to process and deliver your order.
13. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated Last Updated date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
The Beauty Drop
Email: thebeautydroppk@gmail.com
Location: Lahore, Pakistan